Application programming interface (API) is one of the more recent technologies we’ve implemented into the logistics industry. Our eCommerce clients depend on our supply chain management to expedite and perfect each of their deliveries. API warehouse integration makes that possible.
Here’s a closer look at the inner workings of APIs and how your brand can benefit from working with a logistics company that prioritizes this software in its process.
What is an API?
An API is a type of software that seamlessly connects different computers, software, and programs. In the world of logistics and online shopping, software interconnectivity is essential to helping brands make online purchases simple and efficient.
API is how businesses connect themselves to customers around the world. By using an API solution, when a customer purchases a brand’s product online, both software can communicate, complete the purchase, and then the order is directly sent to a warehouse system for fulfillment.
What Are the Benefits of Logistics API Integration?
One of the most obvious benefits of integrating API software into your fulfillment process is how it can speed up and iron out the fulfillment process. While this is definitely a huge boon there are several other ways that our clients can expand their logistics possibilities through API integration.
API Networks Offer Customers the Best Shipping Rates
When a logistics company uses an API to help manage their fulfillment process, their customers can actually save money on their shipping costs. APIs improve the accuracy of shipping rates and allow customers to select the route and rates that work best for their current budgets.
Customers can Always Know Where Their Product Is
Inventory is a massive investment for any brand and there is always a delivery risk involved until the product reaches the hands of its recipient. APIs allow customers to receive up-to-date information about where their products are, estimated delivery dates, times, and any complications that may hold up their schedule.
Fulfillment shouldn’t come with surprises that leave businesses scrambling to save face. With API integration in your arsenal, your brand can always be up front with your customers and avoid any semblance of a public relations crisis.
Client’s can Optimize Their Deliveries
Missed deliveries due to address changes or other complications are a nightmare for an eCommerce company. However, addresses can change between shipping and delivery, which can easily disrupt the fulfillment process.
Fortunately, if customers inform an eCommerce business of an address change in time, missed delivery dates won’t occur.
An API allows users to easily make delivery updates up until their packages are placed on the delivery truck.
This accounts for fewer missed deliveries, increased customer satisfaction, and excellent reputation maintenance for a trusted brand.
Streamline Your Supply Chain Today, With GFS Logistics
API integration through GFS Logistics provides our clients with a simple digital experience that allows them to ensure their customers receive their products in a timely manner. Trust us to help you build and improve your brand’s API connections and streamline your supply chain process.A partnership with GFS Logistics is a partnership that guarantees fulfillment success and stress-free warehouse management. Contact us today to learn more about our service and how you can become a member of the GFS family.